Service Delivery Policy | KMCT College of Engineering for Women

What is being paid for

Payments made through this website are fees payable to KMCT College of Engineering for Women, Kallanthode for education and related services - tuition, examination, hostel accommodation, transport, mess, application processing and similar heads. Nothing is sold or shipped, and no physical goods are dispatched.

What you receive, and when

On successful payment - an electronic receipt is generated immediately and is available in the student's account on the portal. A copy is sent to the email address on record. This receipt is the official acknowledgement of payment.
On payment of the application fee - your application is taken up for processing in accordance with the admission schedule notified for that programme.
On payment of the admission fee - admission is confirmed, and an admission number is assigned.
On payment of an academic fee instalment - the amount is credited to the student's fee record and reflected in the outstanding balance shown in the portal.
On payment of hostel, transport or mess charges - the service is available for the period covered by the payment, subject to allotment.

The education service itself is delivered at the College campus at Kallanthode, in accordance with the academic calendar of the affiliating university.

If a payment does not go through

A payment is treated as received only when the College receives confirmation of a successful transaction from the bank or payment gateway. A transaction that fails, is abandoned or times out is treated as not having taken place, and any amount debited is reversed by the bank. See the Refund Policy.

If a receipt does not appear

If a payment has been debited from your account and no receipt appears in the portal within 24 hours, contact the accounts office of the College with the transaction reference and the date, and it will be traced.